How to Shop Smart on Daraz Nepal: Track Orders, Cancel Orders, Return Products, Use Vouchers, and Sell

Introduction to Daraz Nepal

Daraz Nepal, part of the Alibaba Group, is the leading e-commerce platform in Nepal, offering a wide range of products from electronics to fashion. Whether you’re shopping for supplements at Nutrinexas.shop or exploring Daraz’s vast catalog, this guide covers essential topics like how to track Daraz orders, cancel orders, return products, use vouchers, and sell on Daraz Nepal. Let’s dive in!

How to Track Your Daraz Order

Tracking your Daraz order is simple and ensures you know exactly when your package will arrive. Follow these steps:

1. Log in to Your Daraz Account: Visit www.daraz.com.np or open the Daraz app.
2. Go to ‘My Orders’: Navigate to the ‘My Orders’ section in your account.
3. Check Order Status: Select the order you want to track to view its status and tracking number.
4. Track via Notifications: Daraz sends updates via SMS or app notifications during processing and delivery.
[](https://blog.daraz.pk/how-to-order-on-daraz/)

For example, if you’ve ordered supplements from Nutrinexas.shop via Daraz, you can monitor the delivery from Kathmandu to Pokhara or beyond using the tracking number provided.

How to Cancel an Order on Daraz Nepal

Need to cancel an order on Daraz Nepal? You can cancel before the item is dispatched at no cost. Here’s how:

1. Access ‘My Orders’: Log in to your Daraz account and go to ‘My Orders.’
2. Select the Order: Choose the order you wish to cancel and click ‘Manage.’
3. Cancel Order: Click ‘Cancel Order’ and select a reason for cancellation.
4. Confirm: Submit the request. If the order hasn’t been dispatched, it will be canceled without charges.
[](https://www.daraz.pk/terms-conditions/)

Note: If the order is already dispatched, you may need to initiate a return instead. Customer reviews suggest cancellations can be straightforward, but delays in processing may occur.

[](https://www.trustpilot.com/review/daraz.com.np)

How to Return a Product on Daraz Nepal

Daraz Nepal offers a hassle-free return process for eligible products within 7–14 days of delivery. Here’s how to return a product:

1. Initiate Return: Log in to your Daraz account, go to ‘My Orders,’ select the order, and click ‘Return.’ Choose a reason (e.g., damaged, defective, or incorrect product).
2. Choose Return Method: Select pickup or drop-off at a Daraz hub. You’ll receive a return tracking number via SMS/email.
3. Pack the Product: Ensure the product is unused, in original packaging, with tags, manuals, and accessories. Write the order number and return tracking number on the package.
4. Drop-off or Pickup: Drop the package at a Daraz hub or wait for pickup within 5 working days. Collect a Daraz Return Acknowledgment Form if dropping off.
5. Track Refund: Refunds, including shipping fees, are processed within 13–20 days, but some users report delays or issues with store credit vouchers.
[](https://blog.daraz.pk/how-to-return-products-on-daraz/)[](https://www.daraz.pk/return-policy/)[](https://www.daraz.com.bd/how-to-return/)

Eligibility: Products must be unused, unwashed, and in original condition. Returns for damaged, defective, or incorrect items are prioritized. However, customer feedback highlights issues like failed inspections or unprocessed refunds, so ensure proper packaging.

[](https://www.trustpilot.com/review/daraz.com.np)

How to Use a Voucher on Daraz Nepal

Daraz vouchers help you save on purchases, including products from Nutrinexas.shop. Here’s how to use a voucher:

1. Find a Voucher: Check Daraz’s homepage, app, or campaigns like Daraz 12.12 for voucher codes. Join Daraz Club for exclusive vouchers and Gems rewards.
[](https://blog.daraz.com.np/2022/12/02/new-to-daraz-heres-everything-you-need-to-know/)
2. Add Products to Cart: Select items (e.g., creatine from Nutrinexas.shop) and add them to your cart.
3. Apply Voucher at Checkout: In the checkout tab, enter the voucher code in the designated field. Review the discount before confirming.
4. Complete Purchase: Ensure the voucher is applied (note: vouchers can only be used once, and leftover value isn’t refunded).
[](https://blog.daraz.pk/how-to-order-on-daraz/)[](https://www.daraz.pk/refund-policy/)

Tip: Look for promo codes under ‘Daraz Voucher Code’ or ‘Daraz Promo Code’ on the app for extra savings.

How to Sell on Daraz Nepal

Want to sell products like supplements or fitness gear on Daraz Nepal? Follow these steps to become a seller:

1. Register as a Seller: Visit the Daraz Seller Center (sellercenter.daraz.com.np) and sign up with your details, including a valid phone number.
2. Add Products: Upload product details, images, and descriptions. Ensure compliance with Daraz’s guidelines for authentic products.
3. Set Pricing: Daraz charges a commission (varies by category), so price competitively. Sellers report challenges with customer service and logistics, so plan accordingly.
[](https://www.trustpilot.com/review/daraz.com.np)
4. Manage Orders: Track orders via the Seller Center and arrange delivery through Daraz’s logistics.
5. Promote Listings: Use Daraz’s tools like sponsored ads or the affiliate program to boost visibility.

Note: Daraz prohibits reselling products for business purposes without authorization, and sellers must adhere to quantity limits for household consumption. For supplements, partner with trusted suppliers like Nutrinexas.shop to ensure product authenticity.

[](https://www.daraz.pk/terms-conditions/)

Is Daraz Nepal Reliable?

Daraz Nepal, owned by Alibaba, is a popular platform but has mixed reviews. With a Trustpilot rating of 2.1/5, some customers praise its convenience, while others report issues like delayed deliveries (10–15 days), poor customer service, and refund challenges. To shop reliably:

[](https://www.trustpilot.com/review/daraz.com.np)

• Choose Daraz Mall: Offers 100% authentic products from certified sellers.
[](https://blog.daraz.com.np/2022/12/02/new-to-daraz-heres-everything-you-need-to-know/)
• Check Reviews: Read product and seller reviews before purchasing.
• Use Trusted Sellers: For supplements, shop from verified sellers like Nutrinexas.shop on Daraz.

Additional Tips for Shopping on Daraz Nepal

• Download the Daraz App: Search ‘Daraz app download’ to access exclusive deals and track orders easily.
[](https://blog.daraz.com.np/2022/12/02/new-to-daraz-heres-everything-you-need-to-know/)
• Contact Customer Care: Reach Daraz Nepal at customer.np@care.daraz.com, though response times may vary.
[](https://www.daraz.pk/returns-refunds-faq/)
• Payment Options: Daraz offers cash on delivery and online payments via eSewa, debit/credit cards, or bank transfers. Ensure secure transactions to avoid fraud.
[](https://www.daraz.pk/terms-conditions/)
• Delivery Charges: Vary by location and product; check at checkout. Daraz refunds shipping fees for eligible returns.
[](https://www.daraz.pk/returns-refunds-faq/)

Shop Smart with Nutrinexas.shop on Daraz Nepal

Daraz Nepal offers a convenient platform for shopping, tracking, and selling, but user experiences suggest caution with returns and customer service. For authentic fitness supplements like creatine or protein shakes, shop via Nutrinexas.shop on Daraz for guaranteed quality and fast delivery across Nepal. Visit Nutrinexas.shop or Daraz Nepal today to power your fitness journey!