Privacy Policy
At Nutri Nexus, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
Last Updated: January 2, 2025
Information We Collect
Personal Information
- • Name and contact details
- • Email address and phone number
- • Shipping and billing addresses
- • Date of birth (for age verification)
Transaction Data
- • Purchase history and preferences
- • Payment information (encrypted)
- • Order details and delivery status
- • Customer service interactions
Technical Information
We automatically collect certain technical information when you visit our website:
- • IP address and browser type
- • Device information and operating system
- • Website usage patterns and preferences
- • Cookies and similar tracking technologies
How We Use Your Information
Order Processing
To process your orders, arrange delivery, and provide customer support for your purchases.
Communication
To send order updates, promotional offers, newsletters, and respond to your inquiries.
Improvement
To analyze website usage, improve our services, and develop new products based on customer needs.
Information Sharing & Disclosure
We Never Sell Your Data
Nutri Nexus does not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in these limited circumstances:
Service Providers
With trusted partners who help us operate our business (payment processors, shipping companies, etc.)
Legal Requirements
When required by law, court order, or to protect our rights and safety
Business Transfers
In the event of a merger, acquisition, or sale of our business assets
Data Security
Security Measures
- SSL encryption for all data transmission
- Secure servers with regular security updates
- Encrypted storage of sensitive information
- Limited access to personal data
Payment Security
We use industry-standard payment processing systems that comply with PCI DSS standards.
Your Rights & Choices
You have the right to:
- Access and review your personal information
- Update or correct your information
- Request deletion of your data
- Opt-out of marketing communications
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
privacy@nutrinexus.com
+91 98765 43210
Cookies & Tracking
Types of Cookies We Use
Essential Cookies
Required for website functionality and security
Analytics Cookies
Help us understand how visitors use our website
Marketing Cookies
Used to deliver relevant advertisements
You can control cookie preferences through your browser settings or our cookie consent banner.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
Retention Periods
- • Account Information: Until account deletion or 3 years of inactivity
- • Order History: 7 years for tax and legal compliance
- • Marketing Data: Until you unsubscribe or opt-out
- • Website Analytics: 26 months maximum
Children's Privacy
Age Restriction
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than India. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
Safeguards Include:
- • Standard contractual clauses approved by regulatory authorities
- • Adequacy decisions by relevant data protection authorities
- • Certification schemes and codes of conduct
Contact Us
Privacy Questions?
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.
123 Fitness Street, Health District
Mumbai, Maharashtra 400001
India
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- • Email notification to registered users
- • Prominent notice on our website
- • Updated "Last Modified" date